What to Expect On a day-to-day basis, agents can expect to participate in the following activities:
• Inbound sales, customer service and support
• Assisting customers with product questions
• Placing new orders
• Handling existing orders - returns/ replacements
• Provide client-specific support
• Contacting vendors for shipping information
Capabilities of Top Performing Service Partners
• Displays patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations
• Provides knowledgeable, friendly and eloquent customer service
• Experience working with users to identify the best solution
Think you are an ideal candidate!!! Apply Now.